Consumer FAQs

What is BusRates.com?

BusRates.com is a helpful directory that connects users looking for group transportation with bus operators throughout North America. Unlike a broker company, we offer our services without hidden fees or extra charges.

We offer a free group transportation service that matches you with the best pick from our extensive list of bus rentals and operators to match your needs. 

Do I have to create an account to submit a quote through BusRates.com?

No, you don’t. Our free Motorcoach directory allows you to perform searches without creating an account.

How can I rent a bus with BusRates.com?

To rent a bus, start by requesting a quote through our online contact form, calling 703-838-2955 or sending an email to info@BusRates.com with information about your trip. If you decide to make a booking, you can put down a deposit, paying a percentage of the total cost to make a reservation. After that, you’ll only need to cover the total cost of the bus before your trip, and that’s all!

How much does a charter bus rental cost?

The cost of rental buses can look very different depending on your traveling needs. Apart from bus size, transportation companies evaluate different factors to provide a quote, including:

• Distance and duration
• Time of year
• Location
• Trip type
• Travel fees
• Required amenities

What information do I need to provide for a quote?

The more details about your trip you share with us, the more accurate personalized quote we can provide. You’ll need to write down details about your trip, such as the number of passengers, the addresses of departure and destination, and contact information.

Details about special amenities and ADA accessibility requirements will ensure you get the best charter for you. You can put this information in the online form or send it to us via email to info@BusRates.com. 

How far in advance should I book a charter bus?

It’s always best to make an early reservation when it comes to rentals. You’ll get higher availability and potentially lower rates. We advise you to book your charter bus one to three months in advance, especially if you plan to travel during peak seasons.

You can also count on BusRates.com to make a last-minute reservation. Keep in mind that the availability of specific bus models and rental costs may vary.

What types of buses are available for rent?

We have options for all kinds of groups and activities, from minibuses for groups of 15-30 people to full-sized charter buses that accommodate up to 56 passengers. Other options include specialty buses like party buses, limos and executive coaches.

Do you have party buses/double deckers/school buses?

We have partner companies listed on our site that offer those types of vehicles. The best way to see if there are bus companies in your area with those bus types is by performing a search on BusRates.com. Type in your departure city and the system will display the bus companies with all the different bus types servicing your particular area.

Are the school buses cheaper to rent than regular coaches?

Yes, renting a school bus is cheaper than a regular coach. However, school buses are mostly used for local distance trips as these vehicles do not have bathrooms.

What cities do you have buses in, and when are they available?

We have bus companies listed across the U.S. and Canada. You are able to find bus companies in your particular area by performing a search on BusRates.com. Type in your departure city, departure date and the system will display all the bus companies servicing your particular area.

How much does it cost to rent a bus from point A to point B?

Our free motorcoach directory allows you to find the bus companies that best suit your group’s needs. You are able to get pricing information right straight from the source when submitting your request for a quote to the companies of your choice through BusRates.com.

What are the rates for a party bus?

Rental rates for a party bus vary just as they do with other options. Request a quote and specify your needs for a party bus to get an estimate.

Is the bus driver included in the rental cost?

Yes, all of our partner bus companies include their drivers in the cost. However, overnight trips or extended travel may charge for the driver’s accommodations.

Are charter buses ADA-compliant?

Yes. We have ADA-compliant charter buses available with features like wheelchair lifts, wider aisles and designated seating. 

Can I request specific amenities on the bus?

Yes, most buses include amenities like Wi-Fi, power outlets, reclining seats, TVs and onboard restrooms. Be sure to specify your preferences when requesting a quote.

Are charter buses safe for long-distance travel?

Absolutely. Our affiliate bus companies maintain their fleet with regular maintenance and employ professionally trained drivers. Some safety features included in buses include GPS tracking, seatbelts and modern braking systems.

Can I rent a bus for tomorrow?

Most bus companies are booked several days ahead of trip date, however the request for quote can be submitted to the bus companies in your local area so they can indicate their availability.

What happens if I need to cancel or reschedule my trip?

We are flexible with any changes you need to make on your trip. Most companies don’t charge for cancellation if it’s done far enough in advance, but bus rental cancellation policies vary depending on who you decide to travel with.